Medicore has a 30-day return policy, which means you have 30 days after receiving your item to request a return.
Return Eligibility
To be eligible for a return, your item must be in the same condition that you received it:
- Unworn or unused
- With tags
- In its original packaging
How to Start a Return
To start a return, you can contact us at:
📧 info@medicoresupplies.com
If your return is accepted, we’ll send you instructions on how and where to send your package.
You can always contact us for any return-related questions at:
📧 info@medicoresupplies.com
Damages and Issues
Please inspect your order upon reception and contact us immediately if:
- The item is defective
- The item is damaged
- You received the wrong item
This allows us to evaluate the issue and make it right as quickly as possible.
Exchanges
The fastest way to ensure you get what you want is to return the item you have and clearly mark the required item on your returns form under Exchange.
Refunds
We will notify you once we’ve received and inspected your return and let you know whether the refund has been approved.
If approved, you’ll be automatically refunded to your original payment method. Please note that it may take some time for your bank or credit card company to process and post the refund.